Ask other flooring companies you talk to if they have earned Angie’s List prestigious Super Service Award. There are only 2 companies in Rhode island that have and we’re one of them. If they don’t have the Angie’s List Super Service Award official seal on their website they’ve not earned it.
Started out going to a different flooring company (only because we were right near it after lunch). Making a long story short, their entire process did not give me a warm fuzzy feeling. In the meantime, saw a commercial for Ace Flooring and said to my husband, let’s check them out. Called, phone was answered immediately by Troy, had an estimate within an hour of calling, price was significantly less AND I felt that Ace would stand behind their work without a hassle. Andy, Jim and Larry showed up yesterday by the time they left today we were sad to see them go. Funny, professional, didn’t waste time getting the job done, and knew what they were doing, cleaned up everything, never once bumped into my newly painted walls. We are thrilled with the floors. Will be very glad to show off my new floors and will MOST DEFINITELY recommend ACE FLOORING to everyone I meet !!! THANK YOU ACE FLOORING !!!Mary
OK. First off they answer the phone. They get to you to give you an estimate lickety-split, and that doesn’t even start to cover the awesome job they will do getting your floors looking so nice.
They know their business and best of all they are a customer driven company and they’re not happy if you’re not happy.
Our floors turned out amazing and the price was in line with our budget.Steven L
Review is overdue but I wanted to be sure I wrote our wonderful this place was. I found them online which was scary to me because I usually like to use recommendations from people I know. I received a quote from three places to provide leopard print rugs on my stairs and they came in the quickest and the middle of the prices. Long story short everyone from the owner, Troy to the person who installed the rugs and his assistant were amazing. They stayed until the job was done and it is so beautiful I could not be happier and I’m going to do the rest of my house with these people as well. They work with me on every aspect and were true to their estimate. I have never had such a good experience with any kind of contractor or person coming into my house to do work. If I could give them more stars I would and I don’t give out stars easily.Heidi Y
I called Ace Wood Flooring to have my floor sanded and refinished. The owner, Troy, came to my house that day and gave me an estimate on the spot. My floor was done in two days and looked great for the holidays. I can’t wait for my family and friends to see it. Thank you Troy and Ace Wood Flooring.Amanda R
I called Ace Wood Flooring to sand and refinish three rooms in my house. Troy and Jayson came to my house that day and gave me an estimate. I hired them right then. My floors came out amazing! Now I have a kitchen to tile and Ace Wood Flooring will be doing that as well. Thank you Ace.Ted L
I highly recommend Ace. Their prices are fair, the response time is fantastic, the workers are polite and neat, and most of all, my floors look great. The floors were very marked by bad water stains and scratches and now they look like new. I have already recommended Ace to friends and will use them for the remainder of my floors in the Spring.Peter K
Ace did a great job for me when they refinished my hardwood floors. My house in Barrington is about 55 years old and the floors looked terrible and I was not sure they could be salvaged. What a surprise when I saw what Ace was able to do! The floors are amazing. Ace has competitive prices and was available to take my calls. I have to say that I called a few other companies to get estimates and one place did not even call me back. Ace is really wonderful!Jen A
My husband and I chose Ace to help us install laminate flooring throughout our entire home. We needed a tough surface that was installed properly to withstand our two young boys, two dogs, a cat and our ever-active lifestyle. Not only did we get the perfect flooring recommendation, the installation was phenomenal. I am writing this review 6 months later, and everything is as perfect as the first day after it was done. In addition to the great workmanship, the client service and warm attitudes of the entire Ace staff were something to note. We had a pleasant experience just dealing with them. Each and everyone we dealt with went beyond their limits to make sure we were satisfied. I cannot stress enough how this business is the right business for anyone who needs flooring of any kind done! Thanks, Ace!Alice T
They really answer the phone! I called Ace Flooring to come out and look at my hardwood floors to see if they could refinish them – the next day there was a crew of men sanding my floors with a new dustless system. I was so amazed – not only did my hardwood floors look new, I had no dust anywhere in my house. I didn’t even have to move any of my stuff around. I would recommend Ace Wood Flooring to my friends and family. Thank you!Calvin J
I went into Ace Wood Flooring’s showroom to get some ideas for the addition we built. Troy, the owner, let us take some samples home to see what would look best in our home. A few days later we called Troy to come out to our house and he gave us a price on the spot. Our floors look fantastic thanks to Ace Wood Flooring!Pamela C
Every other company that I called for an estimate either did not answer the phone or they never came to do the estimate. Ace not only answered the phone but was at my house on the same day. I had a very difficult staircase that needed new treads, new faces & spindles. I never thought in my wildest dreams my staircase would come out so elegant. The workers were on time, in uniform, and to my amazement, they cleaned up after the work was complete. My floors & staircase are now the envy of the neighborhood. I love being in my home now. Thanks ACE!Jerry R
As with all contractors whose work I am not familiar with, I was a bit apprehensive when I hired Ace to refinish my hardwood floor. I can now honestly and without reservation highly recommend this company to anyone interested in this service. They are always available to answer any questions or concerns,and are prompt,courteous and extremely professional in every way. The 2 young men who performed my work had the best work ethic and professional attitudes I have witnessed in a very long time.Jan D